Policies

Policies and Terms & Conditions

Welcome to Cleaner Tools! We’re committed to providing high-quality products and excellent customer service. Below, you’ll find all the essential information about our policies and terms to ensure your online shopping experience is seamless and stress-free. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. General

These Policies and Terms govern your use of the Cleaner Tools website and your purchase of products from us. By accessing our website or making a purchase, you agree to these terms. If you do not agree, please refrain from using our site.

2. Product Information

We strive to provide accurate descriptions, images, and pricing for our products. However, we do not guarantee that all information is free from errors. Prices and availability are subject to change without notice.

3. Ordering and Payment

  • Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to cancel or refuse orders at our discretion.

  • Payment Methods: We accept major credit cards, PayPal, and other secure payment options. Payment must be received before your order is processed.

4. Shipping Policy

  • Processing Time: Orders are processed within 1-2 business days.

  • Shipping Rates: Shipping costs are calculated at checkout based on your location and order size.

  • Delivery Times: Standard delivery within [7-10] business days. Expedited shipping options are available.

  • Lost or Delayed Shipments: We are not responsible for delays or losses caused by the shipping carrier. Please contact us for assistance.

  • International Shipping: We currently ship to select countries. Additional fees, such as customs and duties, may apply.

5. Return and Refund Policy

  • Return Window: We accept returns within 30 days of purchase for unused and undamaged products in their original packaging.

  • Refunds: Refunds will be processed to the original payment method within 5-7 business days after the return is received and inspected.

  • Exchanges: If you received a defective or damaged product, we’ll gladly exchange it at no additional cost.

  • Non-Returnable Items: Custom or final-sale items are not eligible for return or refund.

  • How to Initiate a Return: Contact us at josh@getcleanertools.com with your order number and reason for return.

6. Warranty Policy

  • Coverage: We offer a 1-year limited warranty on our products for defects in materials and workmanship.

  • Exclusions: Normal wear and tear, misuse, or damage caused by improper use are not covered.

  • Warranty Claims: Contact us at [email address] with proof of purchase and a description of the issue.

7. Intellectual Property

All content on our website, including images, text, and logos, is the property of Cleaner Tools. You may not reproduce, distribute, or use our content without written permission.

8. Limitation of Liability

Cleaner Tools is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability is limited to the purchase price of the product.

9. Privacy Policy

Your privacy is important to us. We do not share or sell your information to third parties. For more details, visit our [Privacy Policy page]. By using our website, you consent to the collection and use of your information as described in the policy.

10. Customer Support

Have questions or need assistance? Reach out to us at [email address] or . Our team is here to help!

11. Governing Law

These Policies and Terms are governed by the laws of Colorado. Any disputes will be resolved in the courts of [Your State/Region].

12. Changes to Policies and Terms

We reserve the right to update these Policies and Terms at any time. Changes will be posted on this page, and continued use of the site constitutes acceptance of the updated terms.

Thank you for choosing Cleaner Tools!